Aquatics Mobile logo, wave like image with a human figure swimming, text spelling aquatics mobile
Aquatics Mobile logo, wave like image with a human figure swimming, text spelling aquatics mobile, please call us if yu need booking assistance at 602-541-2167

Privacy Policy

Effective Date: June 19, 2025
Business Name: Aquatics Mobile / Mobile Aquatics 
Website https://mobileswimpro.com, https://aquaticsmobile.com

1. Introduction

At Aquatics Mobile, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following categories of personal information:

  • Identifiers & Contact Information: Name, email address, phone number, mailing address, and emergency contacts.

  • Payment Information: Processed securely through third-party providers such as Stripe. We do not store full payment card details.

  • Booking & Service Information: Swim lesson reservations, service history, schedules, and location details.

  • Employment/Contractor Data (if applicable): Certifications, resumes, background checks, and onboarding forms submitted by lifeguards or instructors.

  • Technical Data: IP address, browser type, device identifiers, geolocation, usage data, and cookies.

  • Marketing Data: Preferences, interactions with our ads on Google Ads, Facebook/Meta, or other platforms.

  • How we collect: Directly from you when you complete forms, book services, or communicate with us. Automatically through cookies and tracking technologies on our website. From third-party platforms including Trafft (for scheduling), WaiverForever (for waivers), and Stripe/Gusto (for payments and payouts).

3. How We Use Your Information

We only use the information you provide to:

    • Provide, manage, and deliver swim lessons and related services.

    • Process payments and send booking confirmations.

    • Manage instructor/contractor onboarding, background checks, and compliance.

    • Send important updates, confirmations, and customer service messages.

    • Improve our website, services, and customer experience.

    • Conduct advertising and marketing to clients. 

We do not sell  your data.

4. Data Storage and Protection & Disclosure

We may share your information with:

  • Service Providers / Data Processors:

    • Trafft (booking & scheduling).

    • Stripe (payment processing).

    • Gusto (contractor/1099 payouts).

    • WaiverForever (digital waiver management).

    • Bluehost (website hosting).

    • Google Workspace (email, file storage, communication).

  • Advertising & Analytics Partners:

    • Google Ads, Google Analytics, and related services.

    • Facebook/Meta (including Instagram ads).

    • These partners may use cookies, pixels, and Customer Match to display personalized ads.

  • Legal & Compliance: To comply with law, enforce agreements, protect rights, or respond to legal requests.

We do not sell your personal information.

5. Google Ads & Customer Match Compliance

  • We may use Customer Match to upload customer contact data (such as email addresses) to Google Ads for audience targeting.

  • This data is only used for matching with Google accounts and is handled in accordance with Google’s Data Processing Terms.

  • We confirm that:

    • We disclose to customers that their data may be shared with Google for advertising purposes.

    • We obtain consent where required by law (e.g., GDPR consent in the EU, opt-in cookies banners).

    • Users can opt out of such processing at any time (see Section 8 below).

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate our website and booking system.

  • Analyze traffic (via Google Analytics).

  • Deliver personalized ads (via Google Ads and Facebook/Meta Ads).

You can manage cookies through your browser or device settings.

7. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: For marketing, cookies, and Customer Match uploads.

  • Contract: To provide services you book with us.

  • Legal Obligation: To comply with applicable laws.

  • Legitimate Interest: For internal business operations and fraud prevention.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of personalized advertising and data sharing.

  • Withdraw consent (if previously given).

  • Request a copy of your personal data in portable format.

To exercise these rights, contact us at [Insert Contact Email].

9. Data Security and Retention

We implement reasonable safeguards to protect your personal data. We retain information only as long as necessary for the purposes described in this policy, unless a longer retention is required by law.

10. Children’s Privacy

Our services are directed to parents/guardians. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

11. International Users

If you access our services from outside the U.S., your information may be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Aquatics Mobile
📧 Email: [email protected]
🌐 Website: https://mobileswimpro.com